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My journey with 50+ clients across industries, both Global and Local, including Educational Institutions, FMCG, RMG, Bank & NBFI, NGO & INGO, Telecom, Technology, Start-ups, etc. in Customer Service and Human Resource Management has transformed me to be a seasoned professional in HRM.
Talent Acquisition and Management
- Engaged in Recruitment Process Development and Execution for 100+ positions, starting from freshers to C-suits of employees to serve the industry
- The Management Trainee Recruitment Program is the signature one to facilitate the organizations
Learning and Development
- Facilitated 60+ training programs, including e-Learning courses with content development
- Conducted 10+ Train the Trainers programs, 30+ Training programs, and 20+ Focused Group Discussions & Training Need Assessments
- Offered courses to Universities and ISCEA Bangladesh
OD & Change Management
- Developed and rolled out policies related to HR and OD to ensure a better place to work. Developed policies i.e. Workplace Harassment, Child Protection, Clean Desk, Data Protection, etc.
- Led the ISO 9001:2015 and ISO 14001:2012 programs, developed organizational policies, manuals, and SOPs i.e. Data Privacy Policy, Business Continuity Plan, Disaster Recovery Plan, etc.
HR Consulting Services
- Mentionable services are facilitating Interviewing Skills Development Workshops, conducting Written Exams and Assessment Centres, developing and implementing KPIs, facilitating Employee Engagement Surveys, enabling Outplacement Management Services, Facilitating Employer Branding initiatives, conducting Psychometric Tests, etc.
Project Management
- Led the development of the e-learning content for "সুদক্ষ"
- Partnered with many locals and MNCs to facilitate Employee Background Verification (BGV) services in BD
- Obtained Vice-Chancellor’s Medal in MBA with the “Highest Distinction” for the highest CGPA of 3.96 in 2016 from BRAC University
- Also obtained Dean’s Award in BBA with “Distinction” for the highest CGPA of 3.84 in 2003 from Khulna University
- Secured 9th position in Combined Merit List in her HSC level from Jashore Board
- Writer of fiction and non-fiction stories in SHERO
- Author of educational and professional contents in WoMentor
- Writer of articles in Newspapers and Social Media Sites
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